1.Information We Collect

1.1 Personal Information:

• Name, email address, phone number, and job title
• Company name and business address
• Payment information (processed securely through third-party payment processors)

1.2 Usage Data:

• Log data, including IP address, browser type, pages visited, and time spent on the platform
• Device information, such as hardware model and operating system

1.3 User-Generated Content:

• Information you provide in profiles, messages, and other interactive features of the platform

2.How We Use Your Information

2.1 We use your information to:

• Provide and improve our services
• Process transactions and send related information
• Respond to your inquiries and support requests
• Send administrative information, such as updates to our terms or privacy policy
• Send marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Prevent fraudulent activities and ensure platform security

3.Data Sharing and Disclosure

3.1 We may share your information with:

• Service providers who assist in our business operations
• Business partners, with your consent, for collaborative services
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

4.Data Security

4.1 We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms

5.Your Rights and Choices

5.1 You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing activities
• Withdraw consent for marketing communications
• Request data portability

6.Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

7.Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

8.International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9.Children's Privacy

Our services are not intended for children under 12. We do not knowingly collect data from children under 12.

10.Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through our platform.

11.Additional Information for Specific Jurisdictions

For European Union Residents: We comply with GDPR requirements. The legal bases for processing your data include consent, contract fulfillment, and legitimate interests.

For California Residents: We comply with CCPA requirements. You have the right to know what personal information we collect, request deletion, and opt-out of sales (although we do not sell personal information).

12.Data Protection Officer

Our designated Data Protection Officer can be contacted at info@vipani.ai for any data protection concerns or inquiries.

13.Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

14.Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable laws.

By using Vipani's services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this policy periodically for any updates or changes.